Privacy Policy.

This policy explains how D & J Campbell Ltd collects and uses personal information when you visit our website or get in touch with us, and the rights you have over that information.

Who we are

D & J Campbell Ltd is the controller of the personal information described in this policy. We are registered in Scotland (company number SC419281) and our registered office is 1 Black Crofts, North Connel, Argyll, PA37 1QX.

If you have any questions about this policy or your information, please contact us: D & J Campbell Ltd, 1 Black Crofts, North Connel, Argyll, PA37 1QX · [email protected] · 01631 710882.

Information we collect

• Enquiry form. When you use the form on our Contact page, we collect your name, telephone number, email address (if you give it) and your message.
• Calls and emails. If you phone or email us, we receive the details you choose to give us, such as your name, contact details and the details of your enquiry.
• Job enquiries. If you contact us about a vacancy, we receive the information you provide about yourself and your experience.
• Customers and suppliers. In the course of our business we hold the contact details of the people we work with at our customers and suppliers.

Our website does not use analytics or advertising tools and does not track you as you browse. See our Cookie Policy for details.

How we use your information

• to respond to your enquiry and provide quotes and information you ask for;
• to provide our transport, haulage, supply and storage services and manage our relationship with you;
• to consider you for a job if you contact us about a vacancy;
• to meet our legal, regulatory, tax and accounting obligations.

Our lawful basis

We use your information where it is necessary to take steps at your request before entering into a contract, or to perform a contract with you; where it is in our legitimate interests to respond to enquiries and run our business, provided those interests are not outweighed by your rights; and where we need to comply with a legal obligation.

Who we share it with

We do not sell your personal information. We only share it where necessary with:

• service providers who help us run our website and email, acting on our instructions;
• our professional advisers, such as accountants and solicitors;
• regulators, law enforcement or other authorities where we are required to by law.

How long we keep it

We keep personal information only for as long as we need it for the purposes above. Enquiries that do not lead to any work are deleted once they are no longer needed, and business records are kept for the periods required by law.

Keeping your information secure

We take appropriate steps to protect your personal information against loss, misuse and unauthorised access.

Your rights

You have the right to ask for a copy of the personal information we hold about you, and to ask us to correct, delete or restrict the use of it. You can also object to us using your information and, in some circumstances, ask us to transfer it to you or to someone else. To make a request, please contact us using the details above.

If you are unhappy with how we have handled your information, please let us know so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

Other websites

Our website links to other sites, including Facebook, Instagram, TikTok, the Road Haulage Association and Google Maps. Those sites have their own privacy policies, and we are not responsible for how they use your information.

Changes to this privacy policy

We may update this policy from time to time. The latest version will always be on this page.